Forum Discussion

Ss_blake's avatar
Ss_blake
Organizer
2 years ago

Do you have to upgrade to 21T

I currently have the older Optik 4k boxes and are happy with them. If I renew by contract/ term , will telus force me to replace my existing boxes with the 21t/ Jade android based cloud boxes ?

I don’t want to use them as I need IR to control the boxes (distributed AV in the house) and I understand IR control is very unreliable with this box.

1 Reply

  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager

    You should be able to for sure. When you renew however, be explicit in telling the agent your plan to keep the existing equipment!