Contact to a human at Telus

Hey great, I earned a new rank at Telus!

But after wasting a couple of hours trying to get in touch with some physical person at Telus, requesting to this useless chatbot to provide be a phone number or asking to have someone to call me back, I'm still at the same point.

I don't know what that new rank is giving me?

Can someone send me an Email containing a valid phone number to call a human?

And you have my Email as I keep getting useless advertisement from telus.

Thank you for your great support!

Pierre-A