Forum Discussion

JonathanK's avatar
JonathanK
Friendly Neighbour
5 months ago

Consistent Packet Loss on Telus Network

Hi, We’ve been troubleshooting intermittent connectivity issues (e.g., timeouts, slow loading) to services behind Cloudflare and ran MTR tests from multiple sources, including from different ISPs (S...
JonathanK's avatar
JonathanK
Friendly Neighbour
5 months ago

Hello! Could you double check the link you DMed me? It brings me to my overview page on the Telus portal.

Thanks!

TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
5 months ago

Hey Jonathan! Just a heads up you'll need to open that link directly through your My TELUS app for it to work properly. 

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