Forum Discussion
JonathanK
5 months agoFriendly Neighbour
Consistent Packet Loss on Telus Network
Hi, We’ve been troubleshooting intermittent connectivity issues (e.g., timeouts, slow loading) to services behind Cloudflare and ran MTR tests from multiple sources, including from different ISPs (S...
TELUS_Support
Official Support Team
5 months agoHey Jonathan! Thanks for the detailed info about the packet loss issues you're seeing. We'll send you a private message to get more details.
JonathanK
5 months agoFriendly Neighbour
Hello! Could you double check the link you DMed me? It brings me to my overview page on the Telus portal.
Thanks!
- TELUS_Support5 months ago
Official Support Team
Hey Jonathan! Just a heads up you'll need to open that link directly through your My TELUS app for it to work properly.