Forum Discussion
Terpson
2 months agoNeighbour
CNBC channel 806 showing CNBC World instead of Squawk Box
Same problem this morning "CNBC channel 806 showing CNBC World instead of Squawk Box". I submitted a ticket yesterday (10464585), was told I would get a follow-up email from support, never received i...
TELUS_Support
Official Support Team
2 months agoThank you for reaching out regarding the CNBC content issue on Optik TV. After reviewing this with our team, this is a known issue with the content provider and not a TELUS network issue. Essentially, the provider is responsible for switching content between CNBC World and CNBC, which typically happens overnight. Recently, their system has been experiencing issues with this switching process, which has impacted multiple service providers in Canada. Our team is closely monitoring the situation and working with the provider to manually ensure CNBC content appears correctly.