Forum Discussion
rhvic
4 months agoCoach
Channel 727 Naturescape - guide errors
Channel 727 on Telus, Naturescape, has some excellent programming. (Too bad one cannot record any of them, as it is forbidden) Alas, for the past several weeks, the Telus guide does not match what i...
- 16 days ago
Finally! It is nice to see that new programs are now starting at the top of the hour, as they should be. It only took three months!
Now let's hope that continues. If not, I'll be writing about it again!
rhvic
4 months agoCoach
Yes I am aware that the recording issue is particular to this channel.
At the moment, the guide timing mismatch is only on ch. 727.
TELUS_Support
Official Support Team
4 months agoGotcha, thanks for detailing that. And has guide timing for that channel always been a mismatch or is this a recent occurrence?
- rhvic4 months agoCoach
The guide mismatch has been for the past month or so. Prior to that there was no issue.
- TELUS_Support4 months ago
Official Support Team
Got it, we'll send you a PM and look into connecting with the support team for this.
- rhvic3 months agoCoach
The time error keeps shifting - now a program on ch. 727 which is supposed to start at say 9:00pm actually starts at 9:43pm. In the past few years, the program changes always happened near the top of the hour. This error seems more of a broadcast channel error than a Telus guide error, but if the channel does keep making program changes around the :43 minute mark, then the guide needs to be adjusted accordingly.