Forum Discussion
Can't manage my package selection through the website or the Telus app
I've been trying to change my OptikTV selection for the past week with no success. The website loads fine but then it gets stuck in a perpetual loop then gives me an error I've tried on...
Reading all these replies and it seems this is a common issue with TELUS.
i don’t think they are resourced to solve these problems. All feedback provided, callbacks, promises made that it will be looked at by technical staff. The issue disappears into a black hole.
Their billing collections continue to work like a charm however.
