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melissamcrory's avatar
melissamcrory
Neighbour
4 years ago

Cannot record MUCH channel 557

When I try to record something on this channel it says "THIS PROGRAM CANNOT BE RECORDED". Any other channel I have tried to record works fine.

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  • Nighthawk's avatar
    Nighthawk
    Icon for Community Power User rankCommunity Power User

    There are on rare occasions that some broadcasters restrict recording on a specific show or program. Are you trying to record a specific show or does it affect anything you try recording?

  • I recorded channel 557 without issue. You may need to Contact  Telus support. So they can look into your account iin greater detail.