Forum Discussion
Call Control accepted list will not display web page or app
In My Telus in the android app or in a web browser (Chrome, Edge, multiple devices), the Call Control accepted list (for a landline account) no longer displays (it did previously). The blocked list ...
I was on the phone for 1.5 hours on Sunday Dec 15/24 trying to get help with adding numbers to the accepted list. The function wasn’t working/enabled and while the agent tried to help, he ultimately had to escalate to 3rd level tech support. I was given a ticket # and told I’d get a reply (email, text and/or phone call) within 24 to 48 hours. Weeks later, I’m still waiting….
