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Labec's avatar
Labec
Organizer
5 years ago

Boost Wifi Speed Issues

Hey!

 

I recently got a boost wifi starter kit to help with some deadzones I have at my place. I currently have both the boost units connected to the T3200m via ethernet. The problem I seem to have is that my boost network is way more stable than the old T3200m/Web6000q setup I had, but the speeds are 1/4 to 1/3 or slower than what I used to get. (300-400 on the old gear, 30-140 on the boost setup).

 

Any idea what might be causing this?

 

Thanks!

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  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager

    Hmm, that may be something you'd want to check with our Tech Support team about. You shouldn't be seeing slower speeds, especially when hardwired. Give them a call at 1-888-811-2323 or via Live Chat online over at www.telus.com/assist and they can investigate further from their end!