Forum Discussion
Solved
Boost Wifi problem!
In the Telus My Wi-Fi app on my iPhone, under Network Status it says, “Wi-Fi booster information is only available when you’re connected to your home Wi-Fi”. I am already connected to the home wifi an...
I had the same problem as you. I had to clear cache on my App and resign in and that fixed it. This was Android btw. For Apple, i imagine uninstalling the app and reinstalling.
Can nobody help me with this? I cant add my boost in the my telus app!
- Nighthawk
Community Power User
Android or iOS version of the app? Which operating system version are you running?
I am using iOS
I had to remove and add my 3 boosters yesterday. When re adding the first hardwired booster, I was prompted to join its network, which I did. When adding the second booster, I had to switch to my newly created wifiplus3384 network rather than my t3200 network.
I app is quite buggy, but i found a workaround where cancelling the process and readding the boosters, in sequence I might add, (2 of my boosters share the same SSID) wifiplus3384, wifiplus3384, wifiplus3228.
I hope that helps
