Forum Discussion
starchoice
4 years agoLeader
(Attempting to) Change Theme Packs
Why is dealing with Telus so exasperating? I have to say that Shaw Direct was a much better experience when dealing with issues. So I was able to finally "renew" my "contract" for my multitude of hom...
FuzzyLogic
Community Power User
4 years agoI had issues changing Theme packs and had to call Telus to get it sorted out. I'm a long time Telus customer and apparently my plan needed to be 'updated' before I could make changes online myself. I was getting the same error you were seeing until the changes were made.
Hopefully they will get you sorted out shortly.