Forum Discussion
Solved
Apple TV sound sync issue
Hello, I have the new Telus TV+ and have decided instead of using the android box that received that I would use our Apple TV(we are an Apple household). Everything on the Telus TV app works well exc...
Hi Brvincen, I was able to confirm this with our live stream team that this is a known issue for American channels and the team is investigating on the cause. Thank you for your patience as we work in resolving this. In the meantime, please view the content on the alternate Canadian network channels if available.
A-B
Community Manager
Community ManagerHmm, that's odd that it only occurs on American channels. Have you tried rebooting everything to see if that resyncs the audio correctly? Optik-Kate is this something you've heard of?
