Forum Discussion

RCMPenguin's avatar
RCMPenguin
Neighbour
1 year ago

Any Windows computer on my Telus Wi Fi has wrong location

For the last month or so, location services for any Windows computer (laptop, 2 in 1, Surface, etc.) that connects to my home Wi Fi says we are in Sacramento, California, instead of my actual home he...
BenoitYVR's avatar
BenoitYVR
Organizer
1 month ago

Hello there. I'm experiencing the same issue. I live in Courtenay on the Island and Google Map thinks I'm in Sun Peaks. This happens on every computers in the house either wired or on wi-fi.

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    1 month ago

    Hi BenoitYVR - How long has this been happening? Are you using a VPN?

    • BenoitYVR's avatar
      BenoitYVR
      Organizer
      1 month ago

      I would say a couple of months and no, the VPN is off.

       

      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team
        1 month ago

        We can take a look at this. We'll send you a private message and go from there

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