Forum Discussion
Access to Telephone Room for PureFibre
Hi all! My building just had lines run into each unit for PureFibre and I was wondering if the installer will still need access to the telephone room, as the building maintenance company is next to...
ETA: The line is already run to my unit, but I subscribed to services with an install date of this Wednesday.
- Nighthawk
Community Power User
If it's for the very first install of fibre service to your unit, yes it's very likely that yes they'll need access to the telephone/electrical room where the fibre equipment / boxes were installed.
- Does the building company/manager only have access to this room? Or will Telus have a master key?
- Nighthawk
That will entirely depend on the building. Some will allow Telus to install a lockbox in the building. Some property managers / stratas will hold the keys themselves and will need to be notified by the customer / unit occupant in advance about Telus coming out and needing access. My building is currently the latter.
