Forum Discussion

jam2's avatar
jam2
Neighbour
3 years ago

3 Hrs of my day today trying to upgrade my phone and plan

Today I tried to: - upgrade my iPhone online via Telus Hub. It wasn't working - so I walked down to the nearest Telus - they recommended instead that I call customer service - called customer serv...
dru's avatar
dru
Icon for Community Manager rankCommunity Manager
3 years ago

jam2 Yikes - definitely frustrated for you. There was an issue that caused delays in our sales transactions but it was resolved around 12:30 PM (PT). You must've been caught up in that. On behalf of TELUS, sorry you had to go through that. 

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