Forum Discussion

Neighbour

6 months ago

Too many problems

Too many issues with my equipment since the switch from Vivint, how do I cancel the service, right now I am paying for something I don't use

1 Reply

TELUS_Support
Official Support Team
6 months ago
Definitely not what we want to hear! We'll send you a private message to discuss further.

Related Content

Telus Home Assistant Problems
Roughly a couple of weeks ago, my ability to use Telus Home Assistant to voice control our PVR stopped working properly. I tried unlinking and relinking the account. I tried power cycling everything....
Solved
FloppyDrive
3 years ago
9.3KViews
10Comments
Optik DVR problems?!?(maybe)
So I’ve been having some issues with our DVR as of late. What happens is after you turn it on, after about 20 min. you will get freezing picture/audio, A/V dropouts which come back within 15 seconds...
Solved
Zman2k2
2 years ago
2.3KViews
4Comments
Email problem
I use a third party email service because it offers much better spam detection, and I am having a problem with this new Gmail platform. Gmail changes the From: address from the address I supply to the...
Solved
allec
5 years ago
6.4KViews
6Comments
Telus Online Security Upgrade Problem
Is it really 3 to 5 days for Subscription services support? That's what the contact form stated. With the discount on Telus Online Security, I ordered the "Complete" offering. I later decided to...
Solved
FloppyDrive
7 months ago
479Views
3Comments
Arris VIP5662W 4K Audio Problem
So, after a couple weeks of viewing 4k sports broadcasts (there are plenty this time of year) the Audio starts best I can describe it is skipping. 20 seconds of audio, 1-2 seconds of blank no soun...
Solved
tedfroop
3 years ago
5.9KViews
5Comments