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RileyJane's avatar
RileyJane
Neighbour
3 years ago

HomeSecurity Devices - Fee for not returning device upon cancellation

I would like to try out the Telus home security service but I'm worried about having to return the device if I choose to cancel. I have animals that love cords/wires and i'm worried they'll get chewed. What is the fee if I cancel in the trial period but can't return a functioning device? I just want to determine whether it's worth taking the risk or not.

1 Reply

  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User

    Most of the devices are battery operated. Depending on the situation, the wire for the command panel can be placed in the wall above an outlet, or you could use a cheap extension cord in areas susceptible to your critters' activities, protecting the Telus cords.