Forum Discussion

Danielle22's avatar
Danielle22
Neighbour
3 years ago

Have been waiting for an estimate for new security system for 3 weeks!!

What does one need to do to get Telus to sell us an alarm system?? We had a technician come to the house 3 weeks ago who promised we would receive an estimate for an entire new system the following day. No one contacted us. And it is impossible to actually reach a person to ask at Telus. This is our last attempt. We will cancel our existing contract with Telus and go elsewhere.

1 Reply

  • MelH's avatar
    MelH
    Icon for TELUS Team Member rankTELUS Team Member

    Hey Danielle, we're really sorry to hear about this! Could you please send our social media team a private message on Facebook (TELUS) or Twitter (@TELUSSupport)? We will be more than happy to assist you further. Thank you!