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TelUser39348's avatar
TelUser39348
Friendly Neighbour
11 months ago

I can't Login to My TELUS on their website (using browser)

I'm trying to login to "My TELUS" through their website on browser on my PC and i've been getting the message that it's down for maintenance for over a day now.

 

Is everyone having this issue or is it just me?

3 Replies

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  • Occasionally, my log in appears to fail, I click again to login, like just now and it connects (log in)

    But no subscriptions. go to top right where your account name is displayed, click on it and it offers web or app. On computer click web on phone/tablet app. 

    The improvement people that just like to change what works are at it again.

  • Having the same issue. Just got off the phone with Telus. They told me they have over a 100 complaint as of today, but no time line for a fix?? Terrible customer service. It's been a issue since Jan 7th! We can't get into our account.

  • FuzzyLogic's avatar
    FuzzyLogic
    Icon for Community Power User rankCommunity Power User

    Very strange. I just successfully logged in with Edge on Windows 11.