Forum Discussion
Wireless home phone number port out
I'm from Ontario and I have wireless home phone service from Telus. I decided to go with the different provider and take my number with me. How do I port out my number from Telus if my ZTE device is not able to receive any port out confirmation messages? Do I go with the landline or mobile line on the porting form to fill out with my new provider?
Please someone answer...... Thank you
2 Replies
TELUS_SupportOfficial Support Team
This is definitely an edge-case and a really good question. You can manually authorize the port but we'll require a call so that our Rep can verify you're the account owner and coordinate with our Port team.
For your second question, it'll be the mobility team.Please make sure your porting dep know what they doing and will call me for the confirmation. Thanks
