Forum Discussion
Telus Boost Wi-Fi 6 Lite admin login not working
I'm using the info in this picture in the latest version of Firefox
And getting this
Can someone please let me know if I'm missing something since I would like change the network name and passwords ?
Due to a medical issue I can't use the internet on the phone.
Thanks
1 Reply
TELUS_SupportOfficial Support Team
Hi there, we recommend trying the following from a computer:
- Clear your browser cache and cookies, then fully close and reopen Firefox
- Try accessing the modem page using a different browser if available (such as Chrome, Edge, or Safari)
- Ensure you’re connected directly to your TELUS network (Wi-Fi or Ethernet), not a VPN
If you’re still unable to access the settings to change your network name or password, our Technical Support team can assist you directly and make the changes on your behalf if needed. Please reach out to them at support.telus.com/home-expert-sm so they can securely help you get this resolved.
