Forum Discussion
Styler
6 months agoNeighbour
Internet cuts out
We are new to Telus, and have found out internet shuts down multiple times a day.
any thoughts on how to fix this?
3 Replies
- FuzzyLogic
Community Power User
Can you elaborate? Is it wifi or does your router lost it's internet. Any additional would be helpful.
- StylerNeighbourRouter cuts out.
Affects both wireless and hard wired things.
Turns out… we were given the wrong modem. A new one will be installed on Friday. Hopefully that will fix the issue.
Thanks!
Sent from my iPhone- TELUS_Support
Official Support Team
Great, thank you for letting us know. Please don't hesitate to reach out to us here if you encounter any further issues. Appreciate your patience!