Forum Discussion

Grimmt's avatar
Grimmt
Ambassador
7 months ago

Fix Series Recordings Across Channels

Again, I had the Curling Players' Championship recorded for most draws and the quarter finals and final - I thought.

 

So what happens? The finals are moved by Sportsnet to other channels!
Result?  No Recordings for the finals!

 

After 2 years, with this new system this is entirely unacceptable!   Why do I need to go in and ensure I have every bloody channel set up to record the same thing to ensure I get my recordings!

 

I'm so pissed off!

 

This weekend F1 was also screwed up - I recorded practice, prequalifying, qualifying, race sunday, the actual race and the post race.    All of the early morning programs were recorded for the prerace programs .at 8:00AM and 9:00AM .. except for race day which for some reason decided to set the recordings at 6:00PM - 10 hours after the race completed!    I can see the bloody program sitting right there at 8:00AM!    I had to manually set it up.

 

Please get this cross channel recording fixed with first occurance of a program set as priority!

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Our Optik team does have multi-channel recording on their list, but we don't have a definitive timeframe to share. They're working as quickly as possible to address all known issues. Appreciate your patience with this!