Forum Discussion

MG4's avatar
MG4
Neighbour
2 years ago

Access to Telephone Room for PureFibre

Hi all!

My building just had lines run into each unit for PureFibre and I was wondering if the installer will still need access to the telephone room, as the building maintenance company is next to impossible to get a hold of (although I did submit a request).

Thanks!

4 Replies

  • ETA: The line is already run to my unit, but I subscribed to services with an install date of this Wednesday.
    • Nighthawk's avatar
      Nighthawk
      Icon for Community Power User rankCommunity Power User

      If it's for the very first install of fibre service to your unit, yes it's very likely that yes they'll need access to the telephone/electrical room where the fibre equipment / boxes were installed. 

      • Krstn19's avatar
        Krstn19
        Neighbour
        Does the building company/manager only have access to this room? Or will Telus have a master key?