Optik-Kate
+14 more
Just Moved In
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TELUS TV Feature Updates - Ongoing
Dear Neighbours,
We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll do our best to keep this thread up to date with each new release to celebrate our wins together.
Please note this is not an exhaustive list; minor customer-facing fixes and non-customer-facing backend work are not included. (Note: Previous updates removed due to character limits on post)
Q2 2025 (WIP):
- TELUS TV+ app is now available for download on Amazon Fire TV
- Sports channels upgraded to 1080P at 60 frames per second
- 40+ new Free Stream TV channels
- 4K HDR now available for On Demand content
Q1 2025:
- Firmware Update:
- Dolby vision & HDR support that enhances video quality
- Auto dynamic range adjustment to match the content frame
- Picture-in-picture previews in guide
- Find my remote by holding down the pairing button on the box for >4 seconds
- Advanced audio controls such as normalization of loudness for all content and disable/enable surround sound format
- Privacy & accessibility:
- Customization of microphone and camera permissions
- Adjust text size on-screen with new text scaling options
Q4 2024:
- Zoetrope Previews: See exactly where you're skipping on Live TV, recordings, and On-Demand. Enjoy fullscreen previews when fast-forwarding or rewinding, so you never lose your place. (Thumbnail preview coming soon)
- Fast Forward and Rewind Speeds: Control your scrolling speed with ease:
- 1x: Scroll at 2x speed.
- 2x: Scroll at 8x speed.
- 3x: Scroll at 24x speed.
- Picture Quality Improvements: Most non-sports channels now stream in 1080p (high-definition) for sharper images, with a backup at 720p. Sports channels now uses 720p at 60 frames per second (fps) to keep fast-moving content smooth and prevent display issues—further picture quality improvements to come.
- Recovery After Internet Outage: Your digital box will now automatically resume live TV content as soon as the internet connection is restored.
- Improved Guide on Apple TV: Navigate your TV Guide effortlessly with enhanced performance and no freezing issues.
- Automatic Playback for Recordings: Binge-watch your recorded content with ease as the next recording in your playlist automatically starts playing—no need to press a button!
- Enhanced Restart and Lookback Logic: Enjoy seamless transitions between Restart and Lookback programs for uninterrupted viewing.
Q3 2024:
- Bulk Delete for Recordings: You can now delete multiple recorded episodes simultaneously, making managing your recordings easier.
- Episode List Access: When playing a recorded episode, you can see a list of all other episodes from the same series directly in the player.
- Binge-Watching Made Easy: Enjoy seamless binge-watching of recorded episodes, as they now play sequentially without any interruptions.
- Order Cloud PVR Directly: You can now order Cloud PVR service directly from your set-top box for added convenience.
- Start from the Beginning: Easily start recordings and VOD (Video on Demand) content from the beginning, even if you joined late!
Regards,
Your Friendly Neighbourhood TV Product Development Team.
rlybelch1
Neighbour
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Is there any plans to bring 4k channels to the TELUS TV+ app on Apple tv? I dont have any of the TELUS boxes and id love to start using the 4k channels. Thank you!
2
broadcastguy
+8 more
Advocate
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1
kjb5000
+1 more
Organizer
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What additional 4K channels? And any update on improving the picture quality?
1
Flash54321
+7 more
Coach
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Your competitors all have the functionality that your customers expect but for some reason this product launch was rushed without what should have been basic features.
3
Montell
+5 more
Advocate
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I want to say thank you for making android tv more similar to your telus boxes adding 4k channels. I have a nvidia shield, its more powerful, more robust, well developed piece of hardware then telus optik box. Users should be able to use devices like this and not lose features from the telus cheap android box.
I was just about to send my telus android box back to telus which I was provided free of charge along with a second also free.
But then I noticed there's no PPV channels on the android shield tv? Why is it always something missing? Just give us the same experience on any android device, please stop just putting things on the cheap telus android box, nobody wants to use them, telus is renting me them for free, I would love to send these back, but theres always something left out with you guys when I try to use another android device that is more powerful and works better.
Where are ppv's on other android tv devices??? There all android tv devices, just develop on these devices in unison...
Hopefully if you add ppv channels to android tv I can give you my boxes back you gave free to me.
2
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