John_Fallows's profile

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Telus Optik

I am running your new Android equipment. I have continuous problems with series recordings. Sometimes, even though the box says it has been set, it has not, and there is nothing I can do to change this. For example, it is currently refusing to set series recordings for "CIA" and "Cupertino". Sometimes, even though it is set, a program does not record. For example, "Amazing Race" has been recording, but this evening the series recording disappeared. Sigh.

Official Support Team

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8.1K Messages

Hello. We responded to your last post about Optik back in August, as well as sent you a private message in order to get your account info off to our Optik team for investigation. We'll send you another. Check your Inbox.

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