250LR's profile

Neighbour

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2 Messages

Recorded show on my devices

When will Telus upgrade the tv app to include recorded shows?

Just Moved In

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2.5K Messages

On the latest Optik TV platform, cloud PVR recording does allow recorded programs to be watched on a number of devices. You can check out the page at our website HERE. 

Neighbour

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2 Messages

How do I use the cloud platform or enable it ?
Sent from my iPhone

Just Moved In

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438 Messages

Hi 250LR, cloud recording is only compatible with the latest Optik TV platform. If you're a current Optik TV customer with earlier versions of 4K boxes, you can request to be migrated via this link: telus.com/tvboxrequest

However, please remember that you cannot revert to older equipment once the migration is complete. I encourage you to review feedback from other users within this forum to make an informed decision before migrating. Hope that helps!

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