Neighbour
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Managing Optik TV online
I have been trying for almost a week to manage my Optik TV online with no luck, and it looks like this has been happening with people for some time now from what I see from this forum? I can't change or update my package, I cant even see what theme packs we have, nor can I do anything with this app...frustrating as a new customer.
It seems my security system is not accessible through Mytelus app either?
RobG3987
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Ambassador
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I recently reached out to Telus via Messenger and eventually received a response with a totally different link for managing my subscriptions.
Seemed to work,, I could at least see what I had and what was available to choose.
However I didn't actually make any changes, so I can't confirm if it actually works đ.
Why they just don't fix the app and web page functionality is beyond me.
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Amenra
+28 more
Just Moved In
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Hello. Just following up on this. Are you still experiencing this issue?
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SeamsToBeSunny
+3 more
Organizer
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I have been unable to access Optik TV via MyTeuls account? When I attempt to "Manage" my Optik TV I get an error message.
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