I have the 'Basics + Pik5' package. As far as I can see, I do not have 5 channels selected. How do I view my 5 selected channels? When I try adding channels, it increases my cost.

‎How to view my Pik5 selections?

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TELUS_Support

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You should be able to view everything by logging in to your MyTELUS account.

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raDren

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Yes I should. That is why I am asking the question.

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TELUS_Support

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Have you tried on a desktop browser or uninstalling/reinstalling the app?

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Pik_ChangePlan

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TELUS_Support

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That's definitely odd. All Pik TV customers should be able change their channel selection via the app. Send us a private message if you'd like and we can discuss further!

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Kent2

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TELUS_Support wrote:
That's definitely odd. All Pik TV customers should be able change their channel selection via the app. Send us a private message if you'd like and we can discuss further!

It appears that as part of phasing out PiK TV it is no longer possible to change channel selection. I have had the same problem and gave up.

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raDren

https://order.fibre.telus.com/select?categoryIds=9150253640113241848&LPDSID=2171153&action=any&INTCMP=RA_Pik_ChangePlan

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How to view my Pik5 selections?

raDren

TELUS_Support

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Kent2

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