jctelus's profile

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Expired refund cheque issued in January – need it voided and reissued

Hi TELUS team,

I received a refund cheque from TELUS in January of this year for $108.02 after cancelling my service. The cheque was not cashed and has since expired.

Could you please:

1. Confirm the original cheque has been voided/cancelled, and
2. Reissue the refund, either by a new cheque or by another method if available.

I will send the account details by private message if needed. Could you also let me know the expected timeline for the reissued refund?

Thank you.

Official Support Team

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8.1K Messages

We'll send you a PM shortly to securely verify your account details and take a look into this for you.

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