slimdraogon
+1 more
Helpful Neighbour
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Can't Log into TV sites
I am trying to log into different TV sites (TSN, CTV, Global) with my optik account. It is the right password and such but I get this message:"There was a problem. An error occurred connecting with your provider, please try again."
It was working fine this morning. I got a new computer this afternoon and the will not work at all on new computer.
I am using my same Google Chrome account. I tried on Microsoft edge and same result. Tried different Google Chrome accounts, same result.
It is the correct password, because I tested using a bad password, and it said it was wrong, but right password doesn't work and gives the message.
Tried restarting computer and still doesn't work. Cleare the browser history and caches, still same issue.
Please help. i even tried to reset password to something different, same issue.
slimdraogon
+1 more
Helpful Neighbour
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I got a new computer this afternoon and i am not able to log into TV sites(TSN, Global, CTV, Sportsnet) but it is not working at all and get this message: "There was a problem, An error occurred connecting with your provider, please try again"
the sites worked this morning. I am using the same Google Chrome account as before.Tried to clear caches and history, still doesn't work. Also reset computer, tried wrong password to see and it said wrong password. Correct password worked but gave me the above message.
I do not know why it is not working at all. please help me!
I also tried different Chrome profiles, didn't work. I tried Microsoft Edge, still had same problem and message.
Any help is appreciated.
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slimdraogon
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Helpful Neighbour
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This is the message
1 Attachment
Error.png
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slimdraogon
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Helpful Neighbour
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So I just tried on a completely different computer and different Chrome Account. I am still getting the same message.
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Zman2k2
+8 more
Leader
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I’ve logged into TSN on my phone before, and had to turn off, “block cross-site tracking”. So, maybe a browser setting?
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Zman2k2
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Leader
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