ajho
+1 more
Neighbour
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Audio sync issue on Apple TV
I've noticed that recordings from Global TV have audio sync problems on the Apple TV app (specifically when watching Elspeth), but recordings from other channels don't. Any idea what's wrong? I read a post from last year that talked about American shows/channels having this problem, but we can see other American shows (Grey's Anatomy, Station 19, Rookie) without such problems.
El-Eric
+14 more
Just Moved In
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Hey ajho I've personally not encountered issues with my recordings but can you delete the app and download it again and let me know if that fixes the issue?
2
0
Optik-Kate
+14 more
Just Moved In
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Hi ajho , this has been an ongoing issue that's in the works. For now, when the lip sync becomes noticeably off, changing the channel or exiting the player and replaying the channel will resync the audio. I understand it is not ideal, the least amount of disruption would be to quickly flip to the next or previous channel and tune back.
0
CableGuy123
+3 more
Organizer
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Want to say that I have been experiencing the same issue as well with audio sync gradually not aligning with picture. Currently I am changing the channel and going back to temporarily fix it.
3
CableGuy123
+3 more
Organizer
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It’s happened for me on every channel using the live tv guide on the TELUS app. Last night it was ABC that my family was watching where the audio sync was off by almost 2s. The audio is playing via e/arc HDMI 2.1 connection to an LG soundbar (S80QR).
3
0
Tracy29
Friendly Neighbour
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What happened in the last week (i.e., update, etc.) that my audio on the Telus app no longer syncs with my Apple TV - live TV and recordings. Apple says it's my internet connection and Telus says it's an Apple problem....rather than passing the buck back and forth, I would like an actual solution.
2
0