The frustrating part of this is our monthly charges for TELUS OPTIC have remained the same (or increased) while the company continues to provide REALLY, REALLY BAD SERVICE. I strongly suggest it is time for the Billing Department to be made aware of ...
I spent 1.5hrs about a week ago on the phone with a Telus support person trying everything possible to fix the problem identified in this string of messages. His finally attempt was to send us a new box which we hooked up today. And the SAME pro...
