How To Process A Certified Pre-Owned (CPO) Device Repair

Does your certified pre-owned (CPO) device need a repair? Here is some info to help you get that done.

In-warranty CPO device

- Do not take your device to the brand's store. Visit the nearest TELUS store to discuss with our team, as only TELUS locations can process your iPhone repairs if within the 1 year CPO warranty.

*If the device is through Koodo or Public Mobile, please visit the nearest respective store for assistance.

Expired CPO warranty or physical/water damage exists

- Visit the nearest TELUS or Mobile Klinik store to speak with our team.

*If the device is through Koodo or Public Mobile, please visit the nearest respective store for assistance.

 

 

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