Recent ActivityMost RecentNewest TopicsSolutionsJust ported over and sms won’t work Just ported to Telus from Bell and discovered I can’t send or receive sms messages. Calling and data work fine. But sms and FaceTime with my number doesn’t work as iMessage being unable to send / rec...Prepaid Nationwide Talk,Text & Data $150/180days Expiring in August. Trying to get some Clarification about Prepaid that are coming due after July 1 with Telus shutting down all new prepaid activations.What will happen with my existing prepaid plan, will it renew for ...Global 68 - Coverage List Traveling to Curacao soon and I'm a bit confused. When I check or search for Curacao, it's not on the 68 countries list, and it recommends that I pay the daily Easy Roam fee or buy a travel pass. Bu...My phone is a paperweight My prepaid plan should have renewed July 13, but I had insufficient funds (my bad). I topped up today, July 14, but still can't use my phone - not able to receive or send texts/phone calls. I did rec...Telus Lying About Refund After being overcharged $500, Telus has dragged me along for 5 weeks making no less than 8 distinct promises to fulfill the $500 overcharge refund. 5 of which lies were performed by customer service ...Travel Pass I chose the wrong travel pass. How do I change from a 14 day to a 30 day? Poor Signal Midwestern Ontario The Telus cellular signal in my area is having some issues. There is a Telus/Bell tower on Maryville Lake Road near Bruce Road 8 in South Bruce Peninsula, Bruce County. When north of the tower, the c...SolvedDropped calls 5G Samsung phone I have a Samsung S22 Ultra. Over the past week (Let's say June 1, 2026), my call drops on the 1st ring. If I reboot my phone and make the call then it goes through. Same issue over and over. When som...loyalty and service A couple of months ago I was offered 4 google pixel 9A phones. I asked and was told that there was no other charges attached to these phones. I paid $1 piece. I have had a deal like this a few yea...Telus Mobility 14 day Asia Pass $70 I’m travelling to Japan in a couple of weeks. Telus Mobility has an Asia Easy Roam 14 Day Pass for $70. The Telus Mobility website says that it includes Japan; however, the MyTelus app doesn’t includ...Solved