Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Browse the Community

Mobility Devices

Discuss and/or ask questions about TELUS Mobility devices and equipment.

793 Posts

Mobility Services

Discuss and/or ask questions about TELUS Mobility services and solutions.

919 Posts

Latest topics in Mobility

Not receiving sms messages

I am not receiving SMS messages to login into my Facebook account I’ve already called telus and have a ticket number I’m not sure what else to do? What can I do ? @users

Canada USA mexico

I have a Canada USA Mexico plan Iam in puerto Vallarta MexicoiPhone says no servicehave roaming on have restarted my phone same messageany help would be appreciated

Garygary by Organizer
  • 169 Views
  • 4 replies
  • 0 kudos

Im on disability n need help

I have a question, where does one go to help advocate for someone on disability w telus. They took over a grand out if my account after being told i had 90 days to return the phones n they took it out not even a month after while the postal strike wa...

JC7 by Neighbour
  • 45 Views
  • 0 replies
  • 0 kudos

Details of Credits posted

I am unable to view the details of the credits posted to my billing Account. I have checked the Telus App and also tried by logging in to MyTelus through Telus website. The call centre agents are unable to tell the details of credits posted and my bi...

altaf by Neighbour
  • 69 Views
  • 1 replies
  • 0 kudos

Smart Watch gifting

Hi, I recently signed up with Telus mobility and I got free smart watches and service for all the line lines that I added.One of the line (mom's) doesn't need the watch as she has no use for it, is it possible to gift this watch to a friend who is wi...

NoraC by Neighbour
  • 70 Views
  • 1 replies
  • 0 kudos

unblock phone number and account

hi Mohammed Ghani Ahmadzai my phone number is blocked and account also my was stolen some one now I am try to unlock my phone number and account I need to make payment arrangement also my telus app is OK but they say pay full amount please help me

Is reauthid.com actually linked to Telus?

I signed up for a deal on a USA / Canada / Mexico roaming plan that I saw advertised on the Telus website during Black Friday, and then nothing really happened: no updates about the status of the order for days on end.I called to follow up a couple o...

LG8192 by Neighbour
  • 91 Views
  • 2 replies
  • 0 kudos

Telus susspended my account

My account got suspended as my plan was late being paid because I was over seas traveling. I have paid my bill and my account is still suspended. Please help me unsuspend my account so I can use it. I am traveling and can not get access to any of my ...

Nav97 by Neighbour
  • 74 Views
  • 1 replies
  • 0 kudos
Friendliest neighbours
Getting started

This is a safe space to share your feedback, ask for help and answer questions. Check out these helpful links to familiarize yourself with the community and some of its members.