Recent ActivityMost RecentNewest TopicsSolutions5G Standard - is USA text extra Sorry for this lame question but getting details on my Telus page is a bit of a challenge. My plan states “Nationwide data, talk and text” - am I to assume USA text is extra and I need to add the ...SolvedBill Download Issue ok i cant believe that that the extent of customer service for a service that i have paid more than 20000 over the years foe comes to a forum page but my problem is that i cant get my bills emaile...SolvedUnable to change my Mobility to Prepaid from outside Canada I had to leave the country in late 2025, and I ended up needing to keep my Canadian Phone Number active for personal reasons. I have been trying to contact Telus about having my mobility changed to p...Switching line to prepaid I have an EPP account with Telus with 4 lines attached. One line belongs to my daughter who is currently overseas. In order to keep her phone number (but not pay the monthly plan bill) I wanted to sw...SolvedPromotions department I kept getting calls from Telus Promotions about getting a new phone. Finally said OK. I am getting emails from Telus, and even got a phone sent to me, but it was the wrong one. Now I;ve had to pu...Cant add a phone line I was trying to get a phone line but when I proceed and add it to my cart it keeps saying that the phone Im trying to get is from a different region and tells me to change regions and try again. I sw...Phone won't connect to network Woke up this morning to discover that my phone won't connect to the network - full bars with an exclamation mark. Soft and hard resets haven't work. Pixel 10 has a "reset internet" function on the c...SolvedPromo Addon Renewal My current Talk & Text 100 plan expires on Apr 3. When I got it with the "BONUS100" code, there were promo addons included: Unlimited talk and text and 2 GB monthly data. The fine print read in part ...SolvedDiscovery+ activation via Stream+ I am having issues activating my new Discovery+ app on Apple TV. I received the activate email from Telus. I clicked on activate and then directed to the Discovery+ webpage to log in. When I put in...SolvedLoyalty offer not on my order or contract I had a Loyalty offer, which would expire March 10 2026. I could upgrade my new Samsung S26 Ultra: From 256g to 512g. Free. And, get the, "Galaxy watch 8 on us". Doesn't show on my order, or my ...