Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
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Mobility Devices

Discuss and/or ask questions about TELUS Mobility devices and equipment.

750 Posts

Mobility Services

Discuss and/or ask questions about TELUS Mobility services and solutions.

847 Posts

Latest topics in Mobility

iPhone 16 Pro Max Black Friday Deal?

The Black Friday Deal is a scam! For upgrading to iPhone 16 Pro Max 512GB.On Nov 8, the deal is $52.79/m.Today Nov 21, as a Black Friday Deal, it's $62.79/m! See the attached screen shots:-----------------Retail Price: $2108Total Savings: -$840On Nov...

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jim777 by Just Moved In
  • 12 Views
  • 0 replies
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UPS delivery

ordered a phone. It's been stuck with UPS for a week. UPS told me they cant deliever it because I am not in the building directory, telus customer support said they couldnt release it so i could at least pick it up from a UPS location. what am i supp...

Help

Your account type does not support online transactions. To continue, please visit your nearest TELUS store.Wtf?

Gggujii by Just Moved In
  • 12 Views
  • 0 replies
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eSim

Dear Telus,I am writing to express my frustration with the prolonged delay in transferring my regular SIM to an eSIM. It has been over 15 days since I initiated the request, and despite repeated follow-ups, I keep receiving the same response: "We are...

Dimpal by Just Moved In
  • 15 Views
  • 0 replies
  • 0 kudos

Change yearly prepaid plan

I'm on the $100/year plan with promotion but I see now the same plan has the same promotion but with 2gb data. I'm trying to get a hold of someone on chat but I can not get a hold of someone. English is not very good so I prefer chat instead of callb...

BarbKW by Just Moved In
  • 17 Views
  • 0 replies
  • 0 kudos

Wrong pricing

I'm not the mobility users but my friend told me he just got a promotion email with the wrong price.

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Kimby by Neighbour
  • 57 Views
  • 2 replies
  • 0 kudos

bring it back

I recently cancelled my subscription and my bring it back device was due to be returned. My cancellation email said that I can return my device to a store or contact telus to arrange shipping. The store said they couldn't do anything for me. After an...

DevinP by Neighbour
  • 1350 Views
  • 9 replies
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Resolved! Re: Bring it back assessment inaccurate

*Warning: Beware of Telus Business Solutions Scam (Nov 2024)*After 34 years of loyalty, I'm severing ties with Telus due to a devastating experience.On Mr. John Paul from the Philippines, claiming to represent Telus Business Solutions, contacted me w...