Forum Discussion

Friendly Neighbour

4 months ago

Yearly prepaid and renewal of the Promo

One year ago I bought the $100 yearly prepaid with promo "BONUS100" that gave unlimited Canada calling and Unlimited texting with 2gb data every month for 12 months. My plan is set to expire very ...

Neighbour

4 months ago

Hi, I'am facing the same issue. Did you get an answer from anyone that can clarify the policy?

Related Content

Contract Renewal
Who do we need to contact for contract renewals? Telus reps visited our community earlier in the year and said someone would call us in November. They didn’t. The reps also said the price would ...
Solved
stevendrowe
2 years ago
3.1KViews
7Comments
Prepaid Mobile Plan
Hi, Is there a phone number I can call to speak with a rep? My prepaid account was topped up at the beginning of the month. The account states that it does not expire until April 29th. I have be...
Solved
ISMack
10 months ago
2.5KViews
5Comments
Change yearly prepaid plan
I'm on the $100/year plan with promotion but I see now the same plan has the same promotion but with 2gb data. I'm trying to get a hold of someone on chat but I can not get a hold of someone. English...
BarbKW
2 years ago
856Views
1Comment
Pre-paid yearly plan expires soon, help renew
I am on the talk and text 100 plan but without the 2GB data, that was added shortly after I already signed up. My renewal is coming up later this week so I want to make sure I get the updated talk a...
BarbKW
9 months ago
1.1KViews
1Comment
Contract Renewal
Hi! My two - year contract is up in February, but I haven't received a renewal notice. Do I need to do that or does the it just auto renew at higher rates now? Thanks in advance.
Solved
CityKitty
5 years ago
6.6KViews
2Comments