Forum Discussion
Why am I paying for 2 contracts because I got an operator
Around Dec 2023, I reported my S21 lost/stolen to a Telus operator. Instead of telling me that Telus does not provide the insurance offered, she sent me a new phone on a new line. Since Dec 2023, I h...
TELUS_Support
Official Support Team
Official Support TeamWe can take a look at all of the notes on your account from the agents you've dealt with to get a better understanding of the story here. Feel free to send us a private message and we can look in to it.
- I ended up paying 200 to cancel the other line but I have spent a lot of money the last year because of this, a secondary opinion would be awesome.
