West Vancouver weak signal

Hi there, the text message you received refers to regional network improvements in West Vancouver (such as upgrades to existing sites), not necessarily the installation of a new cell tower in every neighbourhood. This is why West Vancouver may not appear explicitly in the list on the link provided. Coverage in hillside areas can be impacted by terrain and tower placement limitations, and while improvements have been made in the area overall, we recognize that some locations may still experience service issues. We strongly encourage you to report your specific location and experience directly to our technical team, as this helps prioritize future network work: support.telus.com/mobility-expert-sm