Forum Discussion
sandelwood
20 days agoNeighbour
Telus US Roaming Text
I received a Welcome to the USA text with a 3 day complimentary roaming pass however I was not in the USA? Will I be charged for US roaming?
TELUS_Support
Official Support Team
19 days agoHey sandelwood - We can take a closer look at your invoice once you receive it! Its hard to predict it without getting the bill first.
sandelwood
11 days agoNeighbour
My bill shows that it activated a Easy Roam Access Add-On. Can I please have this reversed as I was not the US. Thanks
- TELUS_Support8 days ago
Official Support Team
Sure thing, we'll send you a PM and take a look over your bill.
- sandelwood7 days agoNeighbour
Where do I find this private message? I have not received anything
- NFtoBC7 days ago
Community Power User
The little envelope at the top right of the screen is where PM arrive.