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Sherpaderp's avatar
Sherpaderp
Organizer
3 years ago
Solved

Telus text promotions?

Does anyone else get text promotions from Telus? The latest one they were offering was $25 for 6gb of data if you switched to a rate plan. After calling the number in the text, they went through confirming my name and address. Then they asked for my SIN number as part of a credit check. Which was a huge red flag.

 

I'm assuming it's not telus policy to ask for SIN numbers?

  • xray's avatar
    xray
    3 years ago
    That's a legit TELUS number and as long as you dialed it it's safe. Don't trust caller ID with that number as it can be spoofed.

    Running a credit check is common practice. I don't know if a SIN is absolutely necessary for that or not.

7 Replies

  • That puts my mind at ease. Spent most of the day slightly stressed thinking it was a phishing scam. I did give the rep my drivers licence number. But I got suspicious when he asked for my SIN.

     

    I think id be more comfortable doing my plan upgrades instore.

    • xray's avatar
      xray
      Hero

      Sherpaderp wrote:

      I think id be more comfortable doing my plan upgrades instore.


      I agree, I don't like giving out any info over the phone more sensitive than my address and phone number.

  • What's the number in the text message that you called?

     

    dru or A-B , this post should probably be moved to the Mobility forum. Sherpaderp the Security forum is actually for the home security products/services that Telus sells. Not your fault as it can be confusing.

    • Sherpaderp's avatar
      Sherpaderp
      Organizer

      Apologies if this is the wrong forum.

       

      The number is 1 866 448 8029

      • xray's avatar
        xray
        Hero
        That's a legit TELUS number and as long as you dialed it it's safe. Don't trust caller ID with that number as it can be spoofed.

        Running a credit check is common practice. I don't know if a SIN is absolutely necessary for that or not.