Forum Discussion
prs
10 months agoOrganizer
Telus 5g+ High loaded pingtimes
I recently moved from Bell to Telus here in Toronto. I have a S24 Ultra and I dont see speeds beyond 300mbps 😞 even though I can easily receive 5g+ signal when I move around the city. My plans states its 5g+ (upto 2gbps)
Worst of all the Loaded ping times are insanely high. Is this because its accessing Bell towers ?
Whats happening ? I even recently reset all network settings.
https://www.speedtest.net/result/a/10667619227 - Speed test results here for reference.
Is there something can do in the backend and change things ? Also the cellular apps that I use say it use 5G NSA instead of 5G SA (Standalone) could this be influencing the results ?
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- TELUS_Support
Official Support Team
Have you had the chance to speak with our Mobility team about this directly?
- prsOrganizer
I spoke regarding the speed but not for latency and from the experience I had with them I thought I better get latency related issues on forum