Forum Discussion
Stream+ Prime account
Hello, I am having issues with stream+ ever since I first got it. I had signed up for stream+ on sept11, and successfully activated netflix but had issues with disney & prime. I spoke to telus s...
TELUS_Support
Official Support Team
Official Support TeamHi can you send us a private message with the correct email address?
I got Telus Stream + Sept. 4, 2024 and have never been able to activate it. I have spent hours on the phone trying to just cancel it and have been told I must do it online, But online the message is "Sorry your subscription list is not available..." so it is not possible since there is nothing to select. Meanwhile I am being billed every month. My next step will be to contact the media with this problem.
You should contact the media because this is wrong that they keep charging you. Same thing happening to me.
- Telus technician did end up resolving my issue.
It’s a design flaw on their back end that limits what they can change for some reason.
I was refunded the month it didn’t work and now it is working proper.
Sent from my iPhoneOk ty for that feedback at least. Did you contact tech support directly as I am just worried since I am still on hold with a guy who is also on hold on his end for tech.
