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Lwww's avatar
Lwww
Neighbour
12 months ago

Stream+ cannot activate

Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back later." Its been almost 24 hours. Ever since putting in payment information for Stream+ have received the emails for activation but have not been able to link or create account for any of the three streaming services listed above; due to the error message. Not sure what's going on or how to fix this. 

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  • Im dealing with the same issue, called telus over 10 times, made like 5 tickets, everytime telling me after 4-5 business days it my 3 month will be refunded and cancelled, and im calling them again after couple weeks cause its still not processed... this is horrible, and i'm already spending over 5-7 hours on the phone just to resolve telus error

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team

      Definitely not the experience we want for our customers. We'll send you a private message to discuss further.

  • Mine too since end of November & have already paid 2 months. Telus doesn’t seem to care or want to help

     

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hello! We sent you a private message, so check your Inbox. Are you still experiencing this issue?