Forum Discussion
ernestk
9 months agoNeighbour
Purolator Delivered Phone to Unknown Recipient
Ordered a Pixel 9 from Telus - unfortunately, Purolator delivered it to an unknown recipient. What do I do now? Who do I contact to get another phone sent to me? Thanks!
- 9 months ago
Hello ernestk, Purolator didn't give you more information regarding this issue? My advice would be to call the TELUS mobility team here 1-866-558-2273 and they'll be able to help you. Feel free to keep us posted and thanks!
ernestk
9 months agoNeighbour
Thank you! Purolator got back to me and indicated they had a status error in my tracking.
I ended up getting the phone. Thank you!
- TELUS_Support9 months ago
Official Support Team
Glad you received the device!