Forum Discussion

ernestk's avatar
ernestk
Neighbour
9 months ago
Solved

Purolator Delivered Phone to Unknown Recipient

Ordered a Pixel 9 from Telus - unfortunately, Purolator delivered it to an unknown recipient. What do I do now? Who do I contact to get another phone sent to me?   Thanks!
  • TELUS_Support's avatar
    9 months ago

    Hello ernestk, Purolator didn't give you more information regarding this issue? My advice would be to call the TELUS mobility team here 1-866-558-2273 and they'll be able to help you. Feel free to keep us posted and thanks!