Forum Discussion
Problem connecting with call back
I've had an ongoing issue with Telus callbacks. I'll arrange a callback re: a technical or billing problem. The chat service on a Telus website will promise a callback at a specific time, often the f...
TELUS_Support
Official Support Team
Official Support TeamHey! Thanks for the detailed breakdown of what's been happening, that's super frustrating when you're expecting a callback and can't get through. We'll take note of your experience and send you a PM to get more information so we can escalate this properly and get it looked into.
Sorry; haven’t received a PM as promised.
